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Visit Kent

The Old Boat Carrying Company

Experiences by The Old Boat Carrying Company

About The Old Boat Carrying Company

The Old Boat Cafe is a historic 1911 former FMC horse-drawn narrowboat VIENNA / VERBENA now working as a family-run cafe specialising in healthy, local Kentish faire; amazing coffee and delicious cakes. She is situated on the beautiful river Medway in central Maidstone. You can escape the town and relax by the river whilst enjoying a Cream Tea or local ice scooped ice cream. Lot of outside seating and some in her hold. Her little sister ship, the traditionally styled LAPWING, offers space for groups of 12 to book to sit aboard - great for craft and social groups - and now can be booked for river trips, nature safaris and sunset cruises.

Booking Policy

Click here to review The Old Boat Carrying Company's terms.

Cancellation Policy

Custom Policy

Cancellation Policy: At The Old Boat we understand that plans can change unexpectedly. We strive to provide flexibility while also ensuring fairness to both our customers and our business. Therefore, we have formulated the following cancellation policy for our boat trips: 1. Cancellations made at least 72 hours before the scheduled departure will be eligible for a full refund. 2. Cancellations made less than 72 hours before departure, or no-shows, will not be eligible for a refund. We encourage our customers to inform us of any cancellations as soon as possible to allow us to reschedule or accommodate other customers. Refunds will be issued through the same payment method used during the booking process. Please note that in case of adverse weather conditions or any unforeseen circumstances that may affect the safety of our guests, we reserve the right to cancel a trip. In such cases, customers will be provided with the option to reschedule or receive a full refund. We are committed to delivering exceptional experiences and appreciate your understanding of our cancellation policy.